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|  | Frequently Asked Questions
Guaranteed Binding
What kind of bindings do your books have?
All Children's Library Resources books are hardcovers, featuring bindings suitable for even your toughest library patron. We know how tough kids can be on books, so every Children's Library Resources book is not only durable but UNCONDITIONALLY GUARANTEED!
Library Processing Specifications
Do you store library processing specifications on file?
Yes! Children's Library Resources keeps all customer processing specifications on file. Don't waste your time filling out library processing forms each time you order, we'll do it for you! File your specs today online with our Library Processing Wizard, or call Customer Service toll free at 1-888-298-1465.
What is the charge for library processing?
With any order over $350, Children's Library Resources provides free attached or unattached catalog card or automation kits. For orders under $350, there is a flat fee of $12 for unattached catalog or automation kits.
Turn-Time & Fill-Rate
What is your turn-time and fill-rate?
With an average delivery time of 10 days and a fill-rate over 98%, we strive to make all of our business repeat business!
Shipping & Sales Tax
What is your shipping charge?
Shipping is FREE on orders of $350 or more. For orders under $350, the shipping cost is 10% of the order total.
Do you charge sales tax?
Sales tax will be added to orders, if necessary.
Sales Representative
How can I find my local sales representative?
Use our online Sales Rep Locator to find a Children's Library Resources sales representative in your area, or call toll free 800-471-8112, ext. 400.
Catalog Requests
How can I get a copy of your catalog?
For a copy of a Children's Library Resources catalog, use our online Catalog Request form to submit a request or to download your own copy. You may also request a catalog by calling Customer Service toll free 1-888-298-1465.
CollectionWiz™
Consider using CollectionWiz™, a FREE online analysis tool from Capstone Publishers that takes the guesswork out of collection management. When you use CollectionWiz, recommended titles automatically correlate to your state's standards.
Company Info
About Capstone Publishers
Capstone Publishers is a family-owned company that supports the reading needs of K-8 students through Capstone Press, Compass Point Books, Picture Window Books, Stone Arch Books, Red Brick Learning, and Children's Library Resources.
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